Insights

The Million-Dollar Miscommunication

The Million-Dollar Miscommunication

The best teams don't assume less—they confirm more. They've built a culture where asking "What do you mean by that?" isn't seen as incompetence but as professionalism. Next time you catch yourself making assumptions, try this: "Let me confirm what I'm hearing..." It's the simplest way to turn workplace fiction into workplace facts.

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Communication & Team Connection: Building Trust Through Better Relationships
pillar page Brandon Wetzstein pillar page Brandon Wetzstein

Communication & Team Connection: Building Trust Through Better Relationships

Every team is a collection of unique perspectives, communication styles, and working preferences. What looks like a simple conversation to one person might feel overwhelming to another. The challenge isn't having different viewpoints—it's creating the shared language and understanding that allows these diverse minds to collaborate effectively

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The Hidden Constraints of Communication

The Hidden Constraints of Communication

We might already be dealing with invisible communication constraints every day. Maybe it's assumptions we make about shared knowledge, specialized jargon that excludes others, or organizational silos that prevent open dialogue.

Communication is challenging enough when we can be direct. Add in artificial constraints, and it becomes a complex dance of trying to get what you need while staying within boundaries you can't even mention.

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Use the Contra Code to Level Up Your Team

Use the Contra Code to Level Up Your Team

In today's knowledge economy, no role exists in isolation. Your success is interconnected with adjacent teams and roles – both up and down the organizational hierarchy. Like the Contra code itself, success requires understanding patterns and sequences that might not be immediately obvious.?

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Do You Have “That Guy” on Your  Team?

Do You Have “That Guy” on Your Team?

Have you had this discussion with your team? Are they holding people accountable in ways you are unaware of?Here’s a tip - Have a theoretical conversation on what it takes to be a good teammate. Have the team list out qualities and agree on a top 5 . If there is an issue on your team, a “quality” will be surfaced that is being broken.

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The Hidden Complexity of Team Communcation

The Hidden Complexity of Team Communcation

When it comes to team communication, things are often more complex than they appear. Just like adding an ingredient to soup changes every bite, adding a new person to a team changes every group interaction. This complexity scales quickly and can become challenging to manage without the right tools and strategies.

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Hierarchy of Communication Challenges: Unveiling the Layers

Hierarchy of Communication Challenges: Unveiling the Layers

Effective communication is often cited as the cornerstone of successful organizations. However, communication issues are typically symptoms of deeper, underlying challenges. By understanding these layers hierarchically, companies can pinpoint where true communication challenges lie and address them more effectively. Let's explore this hierarchy and uncover the root causes of communication breakdowns.

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Solving for Conflict in Teams

Solving for Conflict in Teams

I have found that through the many workshops I have done, that MOST of the time, when everyone gets a chance to share their wants and needs, it's not all that hard to build out win-win scenarios. Everyone needs to slow down, define the problem clearly, and flush out all perspectives. Once the nuance of the situation is unearthed, it's simple to see the higher level solution.

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Navigating Territorial Expertise in Teams

Navigating Territorial Expertise in Teams

Imagine a department is represented by physical territory. When someone represents a department, they are a representing the whole territory. Basic expectations, norms, communication modalities and even how the mission, vision, and values show up can be vastly different in each territory. As organizations get larger, so can the variance between these territories.

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Does Your Team Have an Air Sandwich Communication Challenge?

Does Your Team Have an Air Sandwich Communication Challenge?

One of the biggest challenges that compounds the air sandwich effect is the level of domain expertise from a hierarchy lens. As leaders look at the forest, and operational staff looks at the trees. Someone has to figure out the transition between the two. The best fix? Finding common ground through empathy and understanding. True understanding from all levels allows for everyone to seek win-win scenarios because success is defined clearly for all.

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Navigating Team Dynamics: Beyond the Zero-Sum Mentality

Navigating Team Dynamics: Beyond the Zero-Sum Mentality

Explore the challenges and solutions of inter-team dynamics, understanding the pitfalls of zero-sum games, and the strategies to foster collaboration and synergy in modern workplaces.

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