Insights

The Sliver Problem

The Sliver Problem

Are you tired of circular conversations that never solve the real issue? It's like having a sliver—you can grab the top part, but the source of pain is buried deep beneath the surface. Most teams are being polite, lacking the language or methods to address the real conflict. In this post, you'll learn six practical ways to unearth buried team issues, from defining the actual problem to mapping conflicting goals with a 2x2 matrix. Plus, discover how we use LEGO Serious Play to help teams solve these problems in a psychologically safe way.

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How Are You Keeping Score?

How Are You Keeping Score?

Your board is demanding AI adoption metrics, but you're navigating genuinely uncertain territory. Traditional outcome-based goals create anxiety when no one knows what success looks like yet. The solution? Shift to behavior-based goals like "teach AI one task you hate" or "use AI as a devil's advocate." These goals your team can actually achieve this week while building the experimentation habits that eventually lead to transformation. Start with your naturally curious people and let adoption cascade organically rather than mandating company-wide usage.

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Herding Squirrels Ep 20
Podcast Host Brandon Wetzstein Podcast Host Brandon Wetzstein

Herding Squirrels Ep 20

What does it take to scale a fintech product from startup to flagship while keeping your team aligned and engaged? Gowri Sivaraman has spent 25+ years answering that question across multimillion-dollar products at companies like Intuit. In this episode, she shares the hard-won wisdom behind building teams that hold each other accountable and have fun doing it—revealing why the best teams never lose sight of their shared vision, how to remove emotion from cross-functional accountability, and what a failed basketball attempt taught her about leadership vulnerability.

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Silence is Communication

Silence is Communication

When leaders stay silent during organizational change, teams fill the information vacuum with worst-case assumptions. This triggers the brain's threat response, particularly around certainty - one of five domains in David Rock's SCARF model. Effective leaders communicate about uncertainty itself: acknowledge what's unknown, share what they do know, explain how decisions are being made, set update cadence, and give teams actionable steps.

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Herding Squirrels Ep 19
Podcast Host Brandon Wetzstein Podcast Host Brandon Wetzstein

Herding Squirrels Ep 19

In this episode, Barninder shares his counterintuitive approach to leading through uncertainty: upskilling your existing team beats hiring specialists every time. Your people already understand your culture, your technology, and your constraints—teach them the new skills rather than bringing in outsiders who'll spend months learning what your team already knows. He draws parallels between failed "Chief Digital Officers" and today's siloed "AI teams," warning that specialized groups without organizational integration create more problems than they solve.

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Your Team Isn't Resisting Change
Team Adaptability and Resilience Brandon Wetzstein Team Adaptability and Resilience Brandon Wetzstein

Your Team Isn't Resisting Change

Here's what makes adaptation possible: when your team's identity and your organization's purpose are clear, you can show how this change serves that shared purpose. When people see the change isn't random—it's in service of something they already believe in—the energy for adaptation becomes available. That doesn't mean resistance disappears. But it transforms from "why are we doing this?" to "how do we do this well?"

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Herding Squirrels Ep 18
Podcast Host Brandon Wetzstein Podcast Host Brandon Wetzstein

Herding Squirrels Ep 18

In this episode, Boomie builds four LEGO models that reveal her philosophy on engineering leadership. From her personal life to the best and worst team experiences, she shares insights on clarity, alignment, and the balancing act CTOs face in today's rapidly changing tech landscape. The conversation dives deep into managing AI adoption, addressing fear at all organizational levels, and why transparency—balanced appropriately—is critical for team success.

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