Insights

How Are You Keeping Score?

How Are You Keeping Score?

Your board is demanding AI adoption metrics, but you're navigating genuinely uncertain territory. Traditional outcome-based goals create anxiety when no one knows what success looks like yet. The solution? Shift to behavior-based goals like "teach AI one task you hate" or "use AI as a devil's advocate." These goals your team can actually achieve this week while building the experimentation habits that eventually lead to transformation. Start with your naturally curious people and let adoption cascade organically rather than mandating company-wide usage.

Read More
Silence is Communication

Silence is Communication

When leaders stay silent during organizational change, teams fill the information vacuum with worst-case assumptions. This triggers the brain's threat response, particularly around certainty - one of five domains in David Rock's SCARF model. Effective leaders communicate about uncertainty itself: acknowledge what's unknown, share what they do know, explain how decisions are being made, set update cadence, and give teams actionable steps.

Read More
Why Teams Respond to Change at Different Speeds

Why Teams Respond to Change at Different Speeds

When you introduce change—whether it's a new tool, process, reorganization, or way of working—you're asking people to move through a predictable sequence of psychological stages. These stages show up across three different frameworks that, remarkably, tell the same story:

Innovation AdoptionChange TransitionGrief Response

Read More
Behold the Power of the Notetaker

Behold the Power of the Notetaker

Stop treating the note-taking role like you're asking someone to clean the bathroom. This person is literally determining which ideas survive and which ones die in committee. Celebrate this role. Appoint someone who's actually good at it if possible. And if you're stuck doing it yourself, remember: you're not just documenting a meeting—you're preserving the thinking that could transform your team.

Read More
Why Great Leaders Celebrate When Team Members Move On
Leadership Development Through Teams Brandon Wetzstein Leadership Development Through Teams Brandon Wetzstein

Why Great Leaders Celebrate When Team Members Move On

Many managers fall into the trap of optimizing only for their immediate team—the subsystem they directly control. This makes sense on one level; you're evaluated on your team's performance.

But truly exceptional leaders understand that subsystem optimization can lead to overall system degradation. If every manager hoards talent, the organization stagnates. If teams become too comfortable, growth opportunities diminish.

Read More
The Foundations of Amazing Teamwork

The Foundations of Amazing Teamwork

Creating an exceptional team requires intention and effort, but the rewards are worth the investment. When these six foundations are firmly established and actively maintained, teams can achieve remarkable results while creating an environment where everyone flourishes. Excellence in teamwork isn't accidental - it's the product of careful cultivation of these essential elements.

Read More